Anger Management

a)David: Dave is a person who has a traumatic experience in his childhood and that experience leads to an anger management problem. He has some difficulties in acting as a normal people when he is insulted, humiliated and neglected by another person.
 
   His girlfriend: She is a self confident woman. She has a succesful career.

   Dr.Rydell: He is good at observing. He is an expert. Thanks to his observations, he can easily understand the people's inner reasons which make them angry.

b) The event occurs because of some reasons. First of all, hostess didn't fulfill the passengers' demands.That hostess treated in an irresponsible way. Secondly, Dave's sudden extreme reaction made the situation more difficult. Lastly,security staff should have listened the Dave's complains as well, but he did not care the Dave.

c) During the event on the plane, David's approach to the cabin crew's behaviour is normal. The hostess has to fulfill the passengers' demands. The improper attitude of cabin crew leads to a misunderstanding. In the light of these facts, David is not guilty. In order no to experience such situations, he should choose his words carefully. Otherwise, he will certainly have difficult time. He should create a "TO DO LIST" for himself to pretend such situations.
For example;
-Be quiet,
-Think twice,
-Choose